Customer Testimonials
Need to bring back coffee for customers. Nissan and other dealerships have soda machines and coffee. Covid is long over. No reason why customers waiting
Excellent
Great inventory, great people, great prices. Purchased my second brand new Jeep from them. The dealership is amazing!
The Elk Grove Jeep location exceeded my expectations. I have been waiting months to get a recall fixed and the location closer to my house would not get back to me or answer their phone. After months I decided to choose a location further from my house and it was 100% worth it. The Elk Grove location was able to order the part and fix my car within the week. They expected to work on my car for two or more days and were able to repair it in a few hours.
I am very satisfied with the purchase made. The staff behaved very nicely.
I had a good experience at this dealership, with them picking me up at the airport and spending a total of 1 hour at the dealership to complete the purchase of my Ram 1500.
Made the deal on the phone and they picked me up from the airport,was at the dealership for one hour to sign paperwork.
Bao Dao was my salesman. I highly recommend him to others. Very easy to work with.
Arianna McFARLIN was excellent as a service representative. She was clear on what was going to be done to my vehicle, and when we brought it back she made sure that we were happy with our venicle before we left. The mechanic was very good my showing us what had been done and what was the peoblem
Service department is always very helpful
Best experience I have ever had at a dealership. Coach and cowboy are the best.I will always recommend Elkgrove Ram to everyone
My experience was exceptional!
Great
Wonderful experience in the service department. My visit was quick and relatively seamless. I brought my 2022 Dodge in for an oil change and recall inspection. They completed my vehicle before scheduled while treating me with respect and courtesy.
My experience was amazing! I got my first car with the price range I wanted, a special thanks to Tony Uzoh!
The Service Dept. went above and beyond my expectations! I will only have my Ram 1500 serviced and repaired at this dealership.
The customer service was great and the people were nice and friendly. They were able to help with my car and rental
Excellent customer service
Best service I’ve had!! All thanks to Rafik! Highly recommend to get your next car in Elk Grove!
Great experience, excellent service. No pressure sales. Great deal on my Ram 1500. Can’t beat this dealership or sales reps.
Elk Grove Dodge is great! Awesome service and sweet deals.
Great customer service
Lasher Auto Group sold within the last 6 months to a Canadian Auto Group, yet Elk Grove Dodge Chrysler Jeep is still going strong in its commitment to provide great dealership service (both sales and service) to its customers. This past August, I purchased my third new vehicle from there in the past ten years. Each "deal" have been a good one, for sure. My 2012 Charger is needing service here and there of late, but I'm fortunate enough to be one of those customers who purchased Chrysler's Gold LIFETIME Warranty. Jim, my service advisor, stays on top ...
I took two of my vehicles into the express lube at the dealership and they were great. It’s extremely convenient to be able to drop in and get your oil change done without an appointment. Keep it up!!!
Friendly
Jim Azbil helped me throughout the duration of dealing with my insurance company while carrying out the process of determining if my car was totaled after it was flooded in the new year storms.
Josh was great, he provides excellent customer service, keep up the GREAT WORK AND THANK YOU.
This was my first visit to the service department. I was there for a 3:00 express oil change appointment. They have the process wired. Valet meets you to tag the car and the service advisor is with you immediately after creating your repair order. I was in at 3:00 and out at 4:00. I was there for an oil change and tire rotation. Roman was the advisor and he was pleasant and knowledgeable. He texted me promptly when my vehicle was ready. The waiting area is sufficient, clean and facilities are adequate. I recommend EGDCJR for anyone who is familiar with the challenges ...
Had a great experience at dodge . Finally purchase my dream car! Thank you moe for going above and beyond to help me. Not only did he make me feel comfortable throughout the entire process but he made it easy. Thank you again Moe!!!
Very positive experience in the Parts Department. Thank you!
Very patient and helpful throughout the whole process of buying my first car! Couldn’t have asked for anyone better.
Easy to work with, made purchasing my new Jeep easy. My sales consultant was very helpful in choosing my vehicle. Gave me a great deal.
Thanks To Gabe Vazquez for helping me out with maintenance services! He was great!
Soabi welcomed us right when we came in and helped us find a car that a great fit for us he gave us 100% . I recommend this dealership and ask for soabi
Our experience at Elk Grove Dodge Chrysler Jeep Ram was fantastic. Our salesperson, Scott, was amazing and fun to work with you. We drove 2 1/2 hours to buy from Elk Grove, well worth our time.
They have a wonderful parts department. Always ask for Mikelle in the parts department, she is incredibly knowledgable and goes above and beyond in making sure all of our needs are being met at all times.
Always takes care of my Jeep. They have been great and courteous every time I have had my Jeep serviced.
My service experience was the best I have ever had at a dealership. Jim was friendly, attentive and responsive throughout the process. My issue was resolved within a few hours. This is my new service dealership.
We have had our Dodge challenger serviced at Elk Grove Dodge many times. Our service person Gabriel Vazquez always takes great care of us and keeps us well informed on any needs or parts needed for our car.
Always taken great care of me and my vehicles for years thank you
Great very patient with their customers. Highly recommend we bought a brand new dodge ram 1500 didn’t try to upsell up. Very happy
The service was awesome and done in a timely and professional manner. I dealt with Matt in the service department and was extremely impressed. He was courteous and professional but on a down to earth person to person level! I will be dealing directly with him in the future as he made a necessary interaction pleasant and stress free!
I always see Shayna for service on my vehicle and each and every time is a good experience. Seriously two thumbs up 👍 👍
Service here is solid!! Josh was extremely helpful and worked to get our Jeeps issue handled, Honesty, going above and beyond. He is a true professional!!
Service here is solid!! Josh was extremely helpful and worked to get our Jeeps issue handled, Honesty, going above and beyond. He is a true professional!!
Great salesman-took a lot of time making sure we were aware of all features of the jeep and went out of his way to make sure we were happy with the deal-if you need a car go to this company and ask for Zack
Was having some issues with my 2016 Ram. Another shop quoted an insane price. A friend of mine recommended trying the dealer. These guys were great. All I needed was a trans service and my truck has been great. Honest and friendly. Highly recommend!!!
Use these guys for all my services! Will definitely return to this service department!
This is the second time I am buying Ram from Elk Grove Dodge. Best experience buying a new Ram. Stan Simpson is the best sale person to go to.
I have used this location multiple times, everyone is professional friendly and makes it easy and convenient to bring my vehicle in. Thanks for everything!!!
I own a Wrangler and a 2500 Cummins. I love these guys. Always fast and friendly. Never had a bad experience. I’m not one to write reviews, but after my last visit ( had multiple services done and only had my truck one day), I felt I needed to give them a shout out!!! Thanks Service Team!!!
The service department was great. Sean kept me updated on all options. I am confident that they believe in providing the best service possible. With luck😎, I will never need service again, but when I do, I am going to Elk Grove Dodge.
Great dealership with employee's that are super professional. Brought my vehicle here for services, the employee's there are so positive and helpful.
I loved my experience here! Thank you so much Stan and Cowboy! Can’t wait to see you all again!
Great job on repairs of my 2012 Dodge Challenger
Salesman Nate Clemmons, Cowboy Cliff and JC Rosales, listened to what our needs were and worked out a deal that allowed us to walk away happy with the choices we made. Nate then explained how our new vehicle works which helped immensely with new technologies. Thank you all, Mrs. Tracey Cook
We were greeted and the gentleman who helped us was very knowledgeable. The first gentleman was sofi and the initial person that assisted the finance was great. Rafik was the salesperson. Awesome service!!
I took my mother in laws Jeep Cherokee the adviser Gabriel was a great help. He got me in and out.
Brought in my dads 18 ram 2500. Service department made it very quick and easy. Highly recommend these guys. Great service! Very satisfied!
Had a great experience. I went in for an oil change and Gabe made it incredibly easy. The car was done when he said and I was in my way. Thanks!
Scott Sady was the salesman who helped me buy my Jeep and I definitely recommend that you ask for him. He was very straightforward, friendly, helpful, and honest. Can’t recommend him enough !
Great people and great service. We just go there for parts.
Both sales and service are efficient. This our third jeep from them and no worries at all.
Brought my truck to the service department and was helped by shayna. She made my visit quick and easy.
Had a very good experience bringing my truck in and shayna helped make the process easy
Goods sales! Bell is a great man.
If I was giving a grade for my experience with my service advisor, Jim Azbill I would give him an A+. Awesome service from start to finish.
The service department and Elk Grove Dodge is top notch!!! The entire staff does a great job keeping my cars safely on the road.
Thanks for getting our service truck back on the road!
Elk Grove dodge always delivers. The service is always quick and easy. Josh is my service advisor and he is the best. He is the reason I will always bring my vehicle to Elk Grove dodge for all repairs and maintenance.
Elk Grove dodge service department is the best! The service is awesome, the staff is amazing. There is never any surprises or hidden fees. Estimates are accurate and repairs are always on point. I would highly recommend Elk Grove Dodge for all your service needs. 👍
Took my car into Elk Grove dodge and the service was amazing. Service Writier Lincoln was very helpful and gave me great advice and ideas on my vehicle. He definitely went above and beyond to help me.