Customer Testimonials
Everything was absolutely amazing . I was able to get he truck I wanted and didn’t feel pressured or rushed. Kem was absolutely amazing and I can’t thank him enough.
Thanks again for our great experience. Christian , Alex and our buddy in finance… Now my wife is taking about ordering her own Rubicon…
My whole experience has been amazing. The sales pesron (Sam ) was so polite and helpful
Great Prices, very smooth sales process. Would suggest the dealership to anyone looking for a grod deal
Great dealer, great service, great people and amazing experience for me, love my truck, thanks!!!
People are accommodating and passionate in helping customers. We were lucky to get Zack as sales agent. He did everything he could to make us comfortable due to long wait, as expected in any dealership on buying new vehicles.
Christian is the best salesman at this location. Very pleasant experience and easy to work with. Very accommodating. Huge inventory and such a selection of cars. Would definitely buy from here again.
Thank you Gingerlei for your great customer service with regards to my inquiry on selling my vehicle. Your down-to-Earth personality and sincerity made for a great experience. I highly recommend seeking her out.
The staff is friendly and accommodating. My salesman, his manager, and the finance guy all amazing, I appreciated that so much! Truly a different buying experience than I’m used too! Hands down recommend Elk Grove Jeep!
The customer service is excellent. Employees are very nice and they can exceed your expectations!
I sold my 2020 Jeep Gladiator to Knight Automotive buying center. I had the pleasure of working with Gingerlei A. My overall experience was Fair, Fast, Efficient and Friendly. One of the most pleasant customer service experiences in a long time. Gingerlei was 100% straight up and honest. Thank you for being real!!
The service department did a very good job. Mathew, the service supervisor, was great. He took care of me and my Ram's needs. Thanks
Excellent service! I dropped in for an oil change and new tires. The prices were competitive and the work was completed on time the same day as promised and without any issues.
Really good service everything went really smoothly EJ Mendoza is really great guy really knowledgeable and shows appreciation for his job really great guy. Great place to buy a new vehicle 👍 Hit up EJ For your next ride
Just wanted to say Christian and Alex are great Guys. Very helpful and sincere. They are here to help you with your Dream Jeep!! Thanks guys….
Brandon provided me the absolute BEST customer service. He was attentive and made sure I was taken care of!
Great experience, very professional!
No high pressure, answered all our questions. Like buying a vehicle from your best friend.
Gingerlei Afuola was a great person to work with on selling my mustang clear and transparent through and through.
Great dealership. I've bought 2 vehicles here and had good experience. Also, I regularly bring in my vehicles for maintenance and new tires. Surprisingly, they've good prices on tires and guaranteed on free replacement if damaged within a year.
I was looking to sell my vehicle after purchasing a new car. I spoke with Gingerlei in their new auto purchase department. I explained that I had done my research and knew my car's value. She encouraged me to come in and that she would do all she could to offer me top dollar. I found her to be a pleasure to deal with. After assessing my vehicle and a little discussion, we agreed to a price and I was able to leave with a check in about 30 minutes. I found Gingerlei to be an honest and kind person ...
Went in for service for my jeep wrangler. Dropped off my car since I arrived closer to closing and did a little paperwork. I was called the following morning with the diagnosis. The part was ordered that same morning. The dealership kept me updated on the progress throughout the whole process. I received my car a few days later (shipping took some time) running better than ever. Thank you Josh for all your help!
Had a great experience. Staff was friendly, place was clean, and negotiated what I wanted. Highly recommend if you're in the market for a dodge.
The staff is friendly and accommodating. My salesman, his manager, and the finance guy all amazing, but the porters were my favorite. I was at the dealership for quit a while and there were two gentleman, the porters, who had me laughing most of the day and I appreciated that so much! They helped me keep my patience and they had the best attitudes towards work! Truly a different buying experience than I’m used too! Hands down recommend Elk Grove Jeep!
Milo, Rafeik and Stephen were amazing!! They made the buying process enjoyable, answered all of my questions and helped me get the best deal possible! They also have a great inventory to choose from. I highly recommend checking these guys out if you are in the market for a new vehicle and ask for Milo! He will take care of you.
Everyone was awesome to work with, they made the process of buying a new car fun and easy. I would definitely recommend them to family and friends.
Excellent service. Staff was friendly and very helpful when addressing my questions and concerns.
Second time buying a truck from here and had a amazing experience. Treated my dad and me well and knew exactly what they were doing.
We were so nervous and anxious going in as first time car buyers but we met with Milo and he made us feel so comfortable and is so easy to talk to and relatable. We left very happy, safe and reassured we bought a good vehicle and that Elk Grove Dodge gives great service. thank you!!
I called and set an appointment ,came in the next day . I was greeted by my service administrator we talk a Gab said it looks like front seal it should take about a week if parts were available .I left the truck and one week later picked it up right on time .truck was repaired cleaned and in perfect condition . Thanks to all involved you are truly professional.
Purchased my second Dodge pick up. My 1st purchase was on 2004 Dakota. After 19 years and over 356k miles it was time for my dream truck. Ram 1500 with the Midnight package. Rich, sales person for Elk Grove Dodge, was great in the sale. His calm demeanor and understanding my interests were superior. I highly recommend anyone looking for a Dodge vehicle to see Rich at Elk Grove Dodge.
Had a recall that they had no answer for, but they eventually took care of the situation and even put me in a rental car so all in all OK but not perfect but out of all the Dodge dealerships, probably the best one in Northern California
Great service department. Jackie is great!
Josh was great! Diagnostic, recommendations, repairs all spot on!
Kept me updated , great customer service
They gave us good deal drove from manteca everyone nice
Great service. Fixed recalls and battery issue. Only downside is they returned the car very dirty after having it a week.
Sales Rep Zoe was outstanding..
The staff at Elk Grove Dodge were great to meet. Milo listened to what I was interested in seeing and showed me vehicles that met my criteria.
Big shout out to my boy Milo , hands down the best customer services! Found the perfect truck, walked me through the whole process in and out within a short time frame on a HOLIDAY!! If you're looking to purchase at Elk Grove Dodge make sure to look for Milo.
Me and my wife went into knight just to look at the inventory. They had a wide verity of trucks in stocks we were looking for. No pressure at all and the sales Rep. Bao was knowledgeable.
I always feel taken care of!
The experience was fine except it to took 5-6 hours to complete the sale
Great service department!
I always have a great experience when dealing with elk grove DODGE
Bao Dao, his manager and the Cowboy were amazing. Very, very patient and took the time to make sure I had everything I wanted in my 2023 Jeep Compass.
My time has been ok. No valid complaints.
Coach Hall Was a great guy polite response to what I was looking for a new car.. great experience overall thank you and your team at Elk Grove ..
Sam took very good care of us.
Lots of selection when thinking of getting a new car. Liked the service in most of dealerships.
Amazingly fast. 1 hours for a full diagnostics with a carfax. Wow. Definable would bring all my cars here.
Although the parts for my trx were a challenge to get from the manufacturer, and the fix was something that was troubling why it was broken. The staff there made me feel as though we were family, communicated even when it wasn't the easiest to do was call, to relay the part was still on back order-over a month", they still kept me in the loop and fixed my truck back to top working order . P.s. I drove from a referral from friends from Napa to Elk Grove to have them out there to staff on my ...
They helped me out a lot! Thanks again
Professional, communication at its best and extremely timely
Need to bring back coffee for customers. Nissan and other dealerships have soda machines and coffee. Covid is long over. No reason why customers waiting
Excellent
Great inventory, great people, great prices. Purchased my second brand new Jeep from them. The dealership is amazing!
Always take my car here. The staff is friendly and all of the work is always done when promised.
The Elk Grove Jeep location exceeded my expectations. I have been waiting months to get a recall fixed and the location closer to my house would not get back to me or answer their phone. After months I decided to choose a location further from my house and it was 100% worth it. The Elk Grove location was able to order the part and fix my car within the week. They expected to work on my car for two or more days and were able to repair it in a few hours.
I am very satisfied with the purchase made. The staff behaved very nicely.
I had a good experience at this dealership, with them picking me up at the airport and spending a total of 1 hour at the dealership to complete the purchase of my Ram 1500.
Made the deal on the phone and they picked me up from the airport,was at the dealership for one hour to sign paperwork.
Bao Dao was my salesman. I highly recommend him to others. Very easy to work with.