Customer Testimonials

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Google Feb 8, 2025

I had a great experience purchasing a car and communicating with the managers, special thanks to the financial manager Josue, I am satisfied with the work of this dealer. High Recommended

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DealerRater Feb 7, 2025

bao was knowledge and was extremely helpful and thoughtful on making my purchase of my new truck.

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Google Feb 5, 2025

Bought a used Corolla for my daughter (first car) in December '24 with Aaron Clemons as my salesman. Aaron is a stand-up guy, very personable, and you should ask for him. He made sure every concern I had was answered and went to bat to get some minor issues handled so there were no concerns. I negotiated a pretty good otd price and my daughter was thrilled. See Aaron Clemons for a nice experience in buying a car!

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DealerRater Feb 3, 2025

Toc long to go thru the finance 4hrs! thanks for making me type more words

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DealerRater Feb 2, 2025

All good bao help us find what we looking for very grateful.thank you so much

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Google Feb 1, 2025

I do not like having to sit in a car dealership for many reasons. I often feel uncomfortable, and, I am often pushed into buying something I do not want. Granted, I am not the easiest customer. I come with challenges, many obstacles that would turn most dealerships away. Not this dealership. What was so great about buying from Elk Gove Dodge was the friendliness, and, the consideration they had of my time-enjoyable to be around. I can not say enough. They did not try to hard sell me, they just figured out a way to get me the vehicle ...

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DealerRater Jan 31, 2025

Marino, Bruce, Josue, Shana, Mick, these are the NAMES and reasons for my 5 Star review. I'll be brutally honest i usually am. The Chain is Strong all the way through. I really can't thank you all enough for the way you have welcomed myself and my family to the Knight Family. My experience has been hands Down The easiest truck buying experience ever. My wife graced me with the Ram 2500 Power Wagon of my dreams and yall made it a family feel. Lord this sounds like a commercial but for real come see my folks at Elk Grove ...

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DealerRater Jan 31, 2025

This was a great experience. I really appreciated all the attentive service and friendly atmosphere. This team did a great job finding just the right truck for me and worked with me on the price I wanted. They also made sure to clean it well and have it fueled up.

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Google Jan 27, 2025

I went in earlier this week to test drive 2 trucks, the salesman AJ gave me no hassle. Just wanted to see my drivers license and out we went. No pressure at all. Came back today and purchased a truck. Again no pressure, nothing shady just straight forward and quick. I was in and out in 3 hours. Thank you very much for a straight forward and easy car buying experience.

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DealerRater Jan 24, 2025

Browning was fantastic. From phone calls before we came down from Redding to arriving at our appointment to heading out with the truck. Also, our finance rep Josue was amazingly sharp also. Thumbs up!

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Google Jan 23, 2025

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DealerRater Jan 20, 2025

Great business to work with. Very easy and professional business to deal with. Will definitely continue to buy from this group

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Facebook Jan 19, 2025

Matt was really great to deal with! Helpful, friendly, not pushy; perfect balance. And I love my new Ram!

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DealerRater Jan 18, 2025

Very easy to work with, made the experience smooth and not high pressure toward the purchase

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DealerRater Jan 18, 2025

From the time we drove on and off the premises we were welcomed by everyone .

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DealerRater Jan 17, 2025

Excellent service from start to finish at this dealership. This is where to come if you are shopping for Ram Truck!

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DealerRater Jan 15, 2025

The service was good. They were really helpful and worked hard to meet our needs.

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DealerRater Jan 14, 2025

Great experience to work with! Sales representatives where very helpful made the process easier working with me form out of state.

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DealerRater Jan 13, 2025

Buying my new 3500 RAM truck at Elk Grove Ram and working with Browning was a great experience.. I will definitely recommend friends to stop by and see Browning.

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DealerRater Jan 12, 2025

The guy who gave as service he was very nice nice guy we really like there excellent service

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Google Jan 9, 2025

Me and my friend bought two RAM LARAMIE 1500 from here we met AJ and MATT there they are very helpful and give us a very good deal.Thanks

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DealerRater Jan 9, 2025

I had a good experience with Matt and the team. Thank you for the attention and service.

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DealerRater Jan 8, 2025

Drove in from a long ways out (coastal Marin County) for a good price on the right truck. Negotiated further to a great price. Great, no attitude, no pressure team that got me back on the road quickly. Definitely a way better than average auto dealership experience.

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DealerRater Jan 5, 2025

I had an amazing experience working with Bruce Haddad! He was incredibly resourceful and went above and beyond to help me find the perfect car. His knowledge and dedication made the entire process smooth and enjoyable. Highly recommend his services!

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DealerRater Jan 3, 2025

Had a good salesman that answered all my questions and got the truck I wanted for the price I wanted to pay. Will definitely be back in the future

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DealerRater Jan 1, 2025

Great group of salesmen and staff. Experience was fantastic. No pressure and everything in a timely manner

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Google Dec 28, 2024

My Husband and I treated ourselves to a New 2024 Ram 2500 Laramie for our Anniversary December 16th!!! My Husband has been eying this model truck for some time!!!!! We test drove it and fell in Love with it!!! We are very happy with our selection and THE WHOLE SALES TEAM WERE SO ACCOMADATING AND KIND!!!!!! MAT WAS OUR SALES PERSON AND HE WAS SO SWEET AND PROFESSIONAL!! THANK YOU TO THE PEOPLE AT Elk Grove Dodge, your the best!!!!!!

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DealerRater Dec 21, 2024

They took time and showed me all the differences between the Ram 2500 that I wanted to see and got a good price on the vehicle I wanted.

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DealerRater Dec 21, 2024

We waited all day at the dealership to get the truck. It was a slow process.

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DealerRater Dec 20, 2024

It was a great experience, and I recommend people to come to this dealership for anything they need.

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DealerRater Dec 19, 2024

They were great doing business with, straightforward and honest. Decisive too when it comes to making deals which are advantageous to the customer

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Google Dec 14, 2024

If you need a car this is the place to go! when you get there or even call ask for Bruce tell them the shy teacher sent you lol he is patient and listens attentively to your automotive needs, He made a very stressful week at a stress free fix it place better! Thank you Bruce for my getting me in my new car

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Google Dec 14, 2024

Hi volume dealership that has more room to deal.

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DealerRater Dec 10, 2024

Zero pressure on the purchase. The purchase process was thorough and quick. Great experience all the way around.

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Google Dec 6, 2024

Gosh where do I even begin?! Let me just say WOW!! What an amazing car buying experience! AJ was my guy, but let me tell you everyone and I mean everyone was so pleasant to be around and conversate with while waiting for paperwork to go through. Would 10/10 recommend this Dealership for your next Car needs! Thanks again for making this purchase easy and pleasurable! Go Check these Guys out please!

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DealerRater Dec 1, 2024

Milo and the rest of your staff were very polite and knowledgeable. This made our purchase even more enjoyable. Thanks to all at Elk Grove Dodge.

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DealerRater Nov 19, 2024

Matt/Travis were very helpful and listened to my concerns with the purchase of my 2024 Jeep 4x4 Compass.

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DealerRater Nov 18, 2024

Jacob, my salesman, was helpful and friendly. He made the car buying experience enjoyable for me. He helped me find my dream truck and I can not be more happy with it. Thanks Elk Grove Dodge!

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DealerRater Nov 18, 2024

Prompt, courteous service with same day delivery at my home. Car was in excellent condition.

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DealerRater Nov 17, 2024

My salesman Jacob was very helpful and got me the perfect vehicle for my needs. I was very impressed by the whole experience at this dealership.

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DealerRater Nov 16, 2024

Great sales experience. The sales gently his name is AJ excellent. Great sales manager && finance also.

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Google Nov 15, 2024

Just purchased my first Jeep and the experience was second to none. My salesman Aaron Clemons was absolutely amazing. He turned what I feared was going to be a stressful situation into a comfortable and very positive experience. He answered every question asked and every question I didn’t think to ask. The finance person took every parameter I requested into consideration and came back with exactly what I asked for (and surprisingly more) with a payment option not a penny more than what I asked for. I haven’t experienced the service department yet but it it was anything ...

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DealerRater Nov 15, 2024

My salesman Aaron Clemons was absolutely amazing! Aaron walked me through every step of the process of buying my Jeep. He made what I feared was going to be a stressful situation into a comfortable and very positive experience. We will be asking for him by name for our next vehicle purchase.

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DealerRater Nov 2, 2024

Bao listened to my bed and concerns. This was very important to me. I shopped several dealers and he was the only that listened and delivered.

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DealerRater Nov 2, 2024

Milo was very pleasant to work with. No pressure type of person. I will definitely go back on my next vehicle purchase and refer friends/family to them

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DealerRater Oct 30, 2024

Excellent service. They got me in and out in about 30 minutes as promised. Everything was ready and they made the process seamless.

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DealerRater Oct 30, 2024

Matt was fantastic. I would work with him again. He was kind and courteous and very reasonable. True pleasure working with a proffesional like Matt. Thank you.

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DealerRater Oct 29, 2024

My buying experience was handled very professionally . Browning Grimmett walked me thru factory ordering a new truck to make sure I got everything I wanted. He was very easy to work with. I ordered my truck August 12th and picked it up October 5th which was quicker than I expected. I will recommend your dealership to others.

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DealerRater Oct 26, 2024

Everyone was amazing and made car buying very easy and efficient. Everyone was amazing an caring.

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DealerRater Oct 25, 2024

All of the staff that we encountered were professional and respectful. Aaron Clemons, our sales person was exceptional. We chose to purchase during the visit due to the outstanding service.

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Google Oct 24, 2024

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DealerRater Oct 23, 2024

This dealership had the used car that I wanted to replace a similar vehicle. Sales staff and financing departments very efficient. Same with the service department

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DealerRater Oct 23, 2024

Very helpful staff who kept me informed about my auto repairs every step of the way

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DealerRater Oct 20, 2024

Best car buying experience I've had by far.Browning was absolutely wonderful to deal with. No bait and switch tactics. And prices discussed is what was offered when we arrived. Highly recommend dealing with Browning.

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DealerRater Oct 16, 2024

Great job!! I like the way they handled my trade in. They also knew a lot about product. Thanks!

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DealerRater Oct 12, 2024

All of are concerns were met in a timely manner with are purchase. Are second purchase in nine years.always been happy with the service department

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DealerRater Oct 5, 2024

Great truck buying experience. Very easy to work with and eager to make me a deal that was very fair.

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Google Oct 5, 2024

Fast and easy...Great service. We have purchased many cars and trucks from EGCJR and will continue to do so!

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Google Oct 1, 2024

Shayna was a fantastic service advisor. I really appreciated her speedy work, kindness and guidance with my car. Well trusted place!

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Google Sep 30, 2024

Me and my wife had an exceptional experience at Elk Grove Dodge, thanks to their amazing sales and finance team. We inquired about a Grand Cherokee, and set appt to see vehicle. Shout out to Matt and David for working with us on deal and answering all the questions we had. My wife is very happy with her new Jeep! Thank you!

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DealerRater Sep 28, 2024

Julius was helpful and answered most of my questions. I only wish he was more proactive in keeping me updated on the deal vs me having to initiate to get a status.

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Google Sep 27, 2024

Without a doubt. Hands Down. 11/10. Whatever metaphor you want to use to over-emphasize the absolute PLEASURE it was working with Elk Grove CDJR… wow. There was never a moment I doubted my salesman, Jacob or his sales team. I called to inquire about a vehicle - since I live over an hour away - Jacob immediately got the truck and sent me a video of it. He did a walk around and described it. We had also mentioned pricing before hand so we didn’t have to waste any time whenever I arrived, the following day. They BEAT a competing ...

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Google Sep 26, 2024

Bao was our guy and we were so lucky to come across him. Excellent customer service, very professional and will definitely do business with him again. Everyone was very friendly and respectful and even enjoyed signing the paper work with the finance guy. I think his name was Steve? Buying a car can be stressful and this experience was nothing of the sort. This is our second car we have purchased from Elk Grove Dodge and would recommend them.

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DealerRater Sep 26, 2024

Matthew did a great job showing us our options on two trucks. I told him what I was looking for and he delivered. He made the process as easy as possible.

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DealerRater Sep 24, 2024

The dealership was honest, friendly, offered extremely competitive pricing and had a wide variety of vehicles to choose from. Overall, the experience was excellent, and our sales person (Jacob) was very personable and polite, even buying me a sandwich because of the unexpected extended wait.

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DealerRater Sep 21, 2024

Milo was great. Still waiting on my hat. I will recommend Milo and elk Grove Dodge to anyone interested in a new vehicle

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DealerRater Sep 21, 2024

The dealership very friendly and staffs are pleasant to work with . Chuck was great and helped to get me the best deal possible. I felt he was very honest and open about the entire selection process to what options to choose form. He really made it easy for my family to choose the right car. I would be sending more of my friends and family there. My only complaint is , it took long time to finish all paper work. I hope the process improves, specially these day and age of technology. Thank Chuck for all your help.

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Google Sep 20, 2024

Junior helped me at the parts desk and he really helped me out. Fast professional and very friendly. Could not be happier with the service he provided. Went out of his way to help me as much as possible. Buying parts for your truck is never fun but junior made it much more painless. Thanks man. Much appreciated.

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DealerRater Sep 14, 2024

We felt Bao Dao did all he could to make this deal happen as well as the finance manager and sales manager. We’ve been to other dealerships and felt pressured, but not here

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DealerRater Sep 14, 2024

I had a good experience at this dealership. Appreciate the help. Made it happen. Thanks.

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Google Sep 14, 2024

The sales service is very good by salesperson AJ and the sales manager was great. 10 star rating

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DealerRater Sep 14, 2024

I found this dealership very friendly and helpful specially AJ salesman is really nice and helpful I would be sending more of my friends and family there ..

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DealerRater Sep 12, 2024

Browning as well as everyone at the dealership were wonderful to work with. We thoroughly enjoyed the process!

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Google Sep 12, 2024

I own my own auto repair and collision business, I always order my parts from this place no where else, Jr from the parts department always takes good care of me, he goes above and beyond. Always has a good attitude, very polite and helpful. He is a star !!!

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Google Sep 9, 2024

It was my first time at this dealership the service was great we were offered coffee though it took time doing all paperwork becoz we got there approx 5pm .Great service personality to all staff members who were present at that time .Thank u so much

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DealerRater Aug 31, 2024

the only thing is it took to long to do all the paper work I was there for 4 hours

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Google Aug 30, 2024

My experience was most welcoming and easy going not like most places.

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Google Aug 22, 2024

Milo's professionalism, knowledge of the cars on the lot, and responsiveness to questions and phone calls before the appointment made my car shopping experience truly exceptional. His patience and dedication while working with me during the shopping process made me feel valued and well-supported. Working with someone like Milo can truly enhance the customer experience and build trust in the car-buying process. Unfortunately, I was unable to purchase a car with Milo because they did not have the car I wanted. Milo still went above and beyond by driving me to another car lot and doing a warm handoff ...

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Google Aug 21, 2024

5 star buying experience all around. When I pulled up to the dealer, Julius already had the car out front. Not one second of hard selling from Julius either — he knew exactly what I came in for, put me in the car and sold me the car. Felt like a very organic deal. Stephen in finance was extremely personable, easy to talk to, and very up front about everything going on. No confusion during the signing phase whatsoever. Since my purchase 2 weeks ago, Stephen and Julius have continued to work for me, tacking on added protections and warranties at no cost ...

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Google Aug 17, 2024

I sold my Kia to Donnie at Elk Grove CDJR and the experience was the best vehicle transaction I have ever dealt with. Great guy and a fair offer. Thanks Donnie!

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DealerRater Aug 16, 2024

i was satisfied for the most part. they did a good job in getting me a deal.

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DealerRater Aug 8, 2024

Awesome staff, great salesman, big shout out to Mark G..for all the help. Will definitely be back

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DealerRater Aug 4, 2024

Nice people, good pricing, facility was clean and comfortable. Chuck the salesman and Devin the sales manager helped get us the best price. I would buy from them again !

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DealerRater Aug 4, 2024

They’re very kind and willing to work with you to find a deal that works for you.

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Google Jul 22, 2024

Rich was amazing getting me the information I needed and answered all questions I was worried about. Thank you

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DealerRater Jul 1, 2024

This dealership was amazing, everyone that I met at the door greeted me and Milo was an outstanding person to work with on getting my new dodge charger.

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Google Jun 26, 2024

The salesman, Sammi, and the manager, Rafiq, provided exceptional service during my first visit to this dealership. They accommodated my family's vehicle needs perfectly and earned my business. Thank you for selling me this great Jeep SUV.

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DealerRater Jun 26, 2024

The salesman, Sammi, and the manager, Rafiq, provided exceptional service during my first visit to this dealership. They accommodated my family's vehicle needs perfectly and earned my business. Thank you for selling me this great Jeep SUV.

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Google Jun 16, 2024

Shayna Stevens always gets my truck serviced clean and ready to go whenever I need help. I really appreciate the status updates and the follow thru. Thanks again

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Google Jun 11, 2024

I was pretty confused as far as dropping the car off for a recall I had due, the gentleman named Jeremy today helped me and made things MUCH more clear. thank you guys for the help.

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DealerRater Jun 5, 2024

We were treated very respectfully and had a great experience purchasing our new vehicle. We would go back!

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DealerRater Jun 3, 2024

Excellent service & EJ was very nice & helpful. Everybody there were really good in explaining & making sure we’re understanding the whole process. We had great jeep!!

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DealerRater Jun 2, 2024

This dealership made it very quick and easy. They exceeded my expectations and were very accommodating.

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DealerRater Jun 1, 2024

Excellent customer service from the sales person, supervisor and the finance officer. The staff are very familiar with the questions asked by me and my husband.

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DealerRater Jun 1, 2024

Pleasant buying experience all around! No pressure tactics involved at all. Felt comfortable and reexaed throught my buying experience. However, there has been little follow up from them on the parts I'm waiting on to be installed.

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DealerRater Jun 1, 2024

Milo has a great personality and he was so attentive to what we were looking for.

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DealerRater May 30, 2024

I had a battery problem 18 months ago and my Ram Limited had to be towed in as the trucks gets popping sounds and a light show on the dashboard.. Original I paid a fortune for the diagnostics and $250 for a Battery. I had to fight to get the diagnostic $ back of which I did. I asked Jim to do the battery check first as the last time was same situation. So I was actually surprised that my truck was ready and washed. Thank you Jim !

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DealerRater May 26, 2024

I want to share my recent car buying experience with everyone! Kem truly made the process seamless and enjoyable. He carefully listened to my specifications, exceeded my expectations, and went above and beyond to ensure I found the perfect car within my guidelines. His attention to detail and ability to build rapport made the entire experience exceptional. I was pleasantly surprised to drive away in the car of my dreams. Thank you for having such a dedicated and customer-focused team member like Kem.

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DealerRater May 25, 2024

Kem was great! He help us through the process and found exactly what we were looking for.

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DealerRater May 20, 2024

EJ took good care of us and helped us get a good deal. We’ll surely go back the Elk Grove Dodge for our next vehicle.

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