Customer Testimonials
Great dealer, sold a car there! Quick and easy!
Excellent customer service! Browning at Elk Grove CDJR is the best. The whole staff bent over backwards to help us get exactly what we wanted and we couldn’t be happier or more appreciative. We test drove 9 vehicles and weren’t really sure what we wanted but they worked tirelessly and patiently to help us with financing and make sure we ended up with the right vehicles and payments that worked for us. No pressure, no hard sell, just honesty and transparency. Thank you so much for everything you’ve done and for sure you will see us again. I ...
Sold my truck and pleasantly surprised with the ease of this transaction. Staff was professional and offered a fair value for my truck.
Aaron Clemons was a great individual to work with, he was very attentive to our needs.
Great customer service… Nate (sales manager) and Browning Grimmett were great. They got everything set up with the finance before I even got to the dealership. The process never felt pushing or uncomfortable. Sometimes dealerships see a women and see dollar signs but not here. Had a little bit of a wait while they were still detailing the car. But over all pretty fast and easy. Definitely recommend purchasing your next vehicle from them!
Bao was a pleasure to work with. Moved the process along as quickly as he could. Overall it was a bit slower than I expected but still a great experience. Very happy with the vehicle I purchased.
I came in to speak with Leslie about selling my truck and had a great experience. She was extremely nice, informative, and helpful.The general sales manager Devin also came to assist and was very nice and helpful. I got more than I was expecting for my truck and left a very happy customer. I would definitely come back and recommend my friends and loved ones to do the same!
Very good staff. Super friendly and helpful. In the service Dept. Never had to walk around and search for anyone for help, someone was always there
It was a pleasure working with Aaron C. in Sales , he made purchasing a vehicle efficient & had great customer service. Would recommend him to family & friends!
Excellent work from the salesman. This is the place you wanna do business. Awesome work people
They gave great customer service very helpful on buying a car and they were courageous
Working with Leslie was a breeze she made the process of selling my car super easy and fast.
Where do I start? Matt, Marino, and Travis are AWESOME!!! We've been buying cars for years. We have never been treated so nice and fairly for the situation we were in. Thanks to the boys above we are exactly where we wanted to be and exactly in the TRX we wanted to be in!! Thank you guys so much!! We got some Tint and PPF done since you guys last saw her.
Elk Grove Dodge is the only place I will ever take my family of dodge products too. Josh, my service writer, has been taking care of me for 10 years now. His level customer service has to be the best in the industry! Any time I need maintenance or have ANY issue with my cars or truck, without fail I know I can depend on the team at Elk Grove dodge to be there and make sure my vehicle is taken care of the first time. One thing is for certain, when you need service, or just have a concern about ...
Wasn’t hard to work with knight they got to the point got the deal done and I went home with my new ride. Will be returning in the future.
I bought a new Ram Rebel today the buying experience was awesome Aaron was awesome helped us the whole time and the overall buying experience was fun and awesome I will be back!
My sales representative was good 👍🏻 he help us as much as possible, just the waiting time was along time like 8hrs so we can be able to complete the purchase, another thing the vehicle I purchased is a 2025 and I already find something that should be fixed, as of now it seem they will help resolve the issue hopefully they do! The service wasn’t too bad but for sure just a few this to improve on. Josue pajarito really helpful as well thank you!!
I got my '13 Avenger from there. Very satisfied w/it all these yrs. I know I didn't get a lemon. I shall see bout this '22 charger. Hope whoever had it took great care of it. I'm happy.
Fantastic experience selling my car at this dealership. Leslie and Jamar made this really easy and seamless on my end, and I left the dealership thinking this was the best car transaction ever. During the payoff process of my loan and getting the check- they communicated with me throughout. Really good people!
Superb experience! I sold my car to Dodge and it was the best experience ever dealing with buying/selling a vehicle. I got a call from Kara after I posted my car on a site to value/sell, and arranged a time for assessment. I had several dealerships reach out- and I had planned to meet with another dealership later in the day. I only had my lunch hour and I met with Leslie when I arrived, and she quickly did the assessment and got all the information. She was very welcoming and professional and put me at ease. She ...
Jacob and his team were so easy to work with! We were coming from out of town and wanted to make sure everything was lined up and ready to go, and they went out of their way to make purchasing a new truck happen!
Buying a car is not something most people look forward too. This was no exception. Taking my keys to appraise my trade-in is acceptable. Not returning them to me and taking forever with negations just seemed like a real cheesy way to do business. Got the feeling that the desperation to get a deal done almost bordered on intimidation. I would never want my elderly mother or my young daughter to have to experience that.
I had a great experience purchasing a car and communicating with the managers, special thanks to the financial manager Josue, I am satisfied with the work of this dealer. High Recommended
bao was knowledge and was extremely helpful and thoughtful on making my purchase of my new truck.
Bought a used Corolla for my daughter (first car) in December '24 with Aaron Clemons as my salesman. Aaron is a stand-up guy, very personable, and you should ask for him. He made sure every concern I had was answered and went to bat to get some minor issues handled so there were no concerns. I negotiated a pretty good otd price and my daughter was thrilled. See Aaron Clemons for a nice experience in buying a car!
Toc long to go thru the finance 4hrs! thanks for making me type more words
All good bao help us find what we looking for very grateful.thank you so much
I do not like having to sit in a car dealership for many reasons. I often feel uncomfortable, and, I am often pushed into buying something I do not want. Granted, I am not the easiest customer. I come with challenges, many obstacles that would turn most dealerships away. Not this dealership. What was so great about buying from Elk Gove Dodge was the friendliness, and, the consideration they had of my time-enjoyable to be around. I can not say enough. They did not try to hard sell me, they just figured out a way to get me the vehicle ...
Marino, Bruce, Josue, Shana, Mick, these are the NAMES and reasons for my 5 Star review. I'll be brutally honest i usually am. The Chain is Strong all the way through. I really can't thank you all enough for the way you have welcomed myself and my family to the Knight Family. My experience has been hands Down The easiest truck buying experience ever. My wife graced me with the Ram 2500 Power Wagon of my dreams and yall made it a family feel. Lord this sounds like a commercial but for real come see my folks at Elk Grove ...
This was a great experience. I really appreciated all the attentive service and friendly atmosphere. This team did a great job finding just the right truck for me and worked with me on the price I wanted. They also made sure to clean it well and have it fueled up.
Process took too long finance person tried to sell me on things I didn’t want. Sales person was very good.
I went in earlier this week to test drive 2 trucks, the salesman AJ gave me no hassle. Just wanted to see my drivers license and out we went. No pressure at all. Came back today and purchased a truck. Again no pressure, nothing shady just straight forward and quick. I was in and out in 3 hours. Thank you very much for a straight forward and easy car buying experience.
Browning was fantastic. From phone calls before we came down from Redding to arriving at our appointment to heading out with the truck. Also, our finance rep Josue was amazingly sharp also. Thumbs up!
Great business to work with. Very easy and professional business to deal with. Will definitely continue to buy from this group
Matt was really great to deal with! Helpful, friendly, not pushy; perfect balance. And I love my new Ram!
Very easy to work with, made the experience smooth and not high pressure toward the purchase
From the time we drove on and off the premises we were welcomed by everyone .
Excellent service from start to finish at this dealership. This is where to come if you are shopping for Ram Truck!
The service was good. They were really helpful and worked hard to meet our needs.
Great experience to work with! Sales representatives where very helpful made the process easier working with me form out of state.
Buying my new 3500 RAM truck at Elk Grove Ram and working with Browning was a great experience.. I will definitely recommend friends to stop by and see Browning.
The guy who gave as service he was very nice nice guy we really like there excellent service
Me and my friend bought two RAM LARAMIE 1500 from here we met AJ and MATT there they are very helpful and give us a very good deal.Thanks
I had a good experience with Matt and the team. Thank you for the attention and service.
Drove in from a long ways out (coastal Marin County) for a good price on the right truck. Negotiated further to a great price. Great, no attitude, no pressure team that got me back on the road quickly. Definitely a way better than average auto dealership experience.
I had an amazing experience working with Bruce Haddad! He was incredibly resourceful and went above and beyond to help me find the perfect car. His knowledge and dedication made the entire process smooth and enjoyable. Highly recommend his services!
I am writing this review because I have never had a dealership not include tag registration in the contract. I made a purchase back in Oct. was on the fence about making the purchase in the first place because it was out of my budget range. My family and I decided to move forward with the purchase after spending the whole day there talking things over. My sells person was very kind and even reached out to me to wish me and my family a Merry Christmas, I would recommend working with Jacob Glover. The financial part of the process ...
Had a good salesman that answered all my questions and got the truck I wanted for the price I wanted to pay. Will definitely be back in the future
Great group of salesmen and staff. Experience was fantastic. No pressure and everything in a timely manner
My Husband and I treated ourselves to a New 2024 Ram 2500 Laramie for our Anniversary December 16th!!! My Husband has been eying this model truck for some time!!!!! We test drove it and fell in Love with it!!! We are very happy with our selection and THE WHOLE SALES TEAM WERE SO ACCOMADATING AND KIND!!!!!! MAT WAS OUR SALES PERSON AND HE WAS SO SWEET AND PROFESSIONAL!! THANK YOU TO THE PEOPLE AT Elk Grove Dodge, your the best!!!!!!
They took time and showed me all the differences between the Ram 2500 that I wanted to see and got a good price on the vehicle I wanted.
We waited all day at the dealership to get the truck. It was a slow process.
It was a great experience, and I recommend people to come to this dealership for anything they need.
They were great doing business with, straightforward and honest. Decisive too when it comes to making deals which are advantageous to the customer
If you need a car this is the place to go! when you get there or even call ask for Bruce tell them the shy teacher sent you lol he is patient and listens attentively to your automotive needs, He made a very stressful week at a stress free fix it place better! Thank you Bruce for my getting me in my new car
Hi volume dealership that has more room to deal.
Zero pressure on the purchase. The purchase process was thorough and quick. Great experience all the way around.
Gosh where do I even begin?! Let me just say WOW!! What an amazing car buying experience! AJ was my guy, but let me tell you everyone and I mean everyone was so pleasant to be around and conversate with while waiting for paperwork to go through. Would 10/10 recommend this Dealership for your next Car needs! Thanks again for making this purchase easy and pleasurable! Go Check these Guys out please!
Milo and the rest of your staff were very polite and knowledgeable. This made our purchase even more enjoyable. Thanks to all at Elk Grove Dodge.
Matt/Travis were very helpful and listened to my concerns with the purchase of my 2024 Jeep 4x4 Compass.
Jacob, my salesman, was helpful and friendly. He made the car buying experience enjoyable for me. He helped me find my dream truck and I can not be more happy with it. Thanks Elk Grove Dodge!
Prompt, courteous service with same day delivery at my home. Car was in excellent condition.
My salesman Jacob was very helpful and got me the perfect vehicle for my needs. I was very impressed by the whole experience at this dealership.
Great sales experience. The sales gently his name is AJ excellent. Great sales manager && finance also.
Just purchased my first Jeep and the experience was second to none. My salesman Aaron Clemons was absolutely amazing. He turned what I feared was going to be a stressful situation into a comfortable and very positive experience. He answered every question asked and every question I didn’t think to ask. The finance person took every parameter I requested into consideration and came back with exactly what I asked for (and surprisingly more) with a payment option not a penny more than what I asked for. I haven’t experienced the service department yet but it it was anything ...
My salesman Aaron Clemons was absolutely amazing! Aaron walked me through every step of the process of buying my Jeep. He made what I feared was going to be a stressful situation into a comfortable and very positive experience. We will be asking for him by name for our next vehicle purchase.
Bao listened to my bed and concerns. This was very important to me. I shopped several dealers and he was the only that listened and delivered.
Milo was very pleasant to work with. No pressure type of person. I will definitely go back on my next vehicle purchase and refer friends/family to them
The vehicle was a great choice for us. We were very comfortable working with our sales rep Julius Stewart. He followed up with us and was a joy to be around. The dealership, however, is horrible with communication. The process was unclear the whole way through. They said everything could be done remotely, then, after we went home, they said they needed wet signatures. They did send someone out with the paperwork but we had no time to review the documents and didn't know what would be on them ahead of time. The process was a pain and we ...
Excellent service. They got me in and out in about 30 minutes as promised. Everything was ready and they made the process seamless.
Matt was fantastic. I would work with him again. He was kind and courteous and very reasonable. True pleasure working with a proffesional like Matt. Thank you.
My buying experience was handled very professionally . Browning Grimmett walked me thru factory ordering a new truck to make sure I got everything I wanted. He was very easy to work with. I ordered my truck August 12th and picked it up October 5th which was quicker than I expected. I will recommend your dealership to others.
Everyone was amazing and made car buying very easy and efficient. Everyone was amazing an caring.
All of the staff that we encountered were professional and respectful. Aaron Clemons, our sales person was exceptional. We chose to purchase during the visit due to the outstanding service.
This dealership had the used car that I wanted to replace a similar vehicle. Sales staff and financing departments very efficient. Same with the service department
Very helpful staff who kept me informed about my auto repairs every step of the way
Best car buying experience I've had by far.Browning was absolutely wonderful to deal with. No bait and switch tactics. And prices discussed is what was offered when we arrived. Highly recommend dealing with Browning.
Great job!! I like the way they handled my trade in. They also knew a lot about product. Thanks!
Very bad experience there at this dealership car good car sales has gotten out of control to .uch pushing for sales of xxxxting warranty products that the customer will probably ever use . I was forced and pushed and pushed with unwanted warrantys. It was ridiculous and made me feel very uncomfortable I was excited when I arrived to buy car but because of the pushing on me for warranty and trying to take advantage of me I left there very upset
All of are concerns were met in a timely manner with are purchase. Are second purchase in nine years.always been happy with the service department
Great truck buying experience. Very easy to work with and eager to make me a deal that was very fair.
Fast and easy...Great service. We have purchased many cars and trucks from EGCJR and will continue to do so!
Shayna was a fantastic service advisor. I really appreciated her speedy work, kindness and guidance with my car. Well trusted place!
Me and my wife had an exceptional experience at Elk Grove Dodge, thanks to their amazing sales and finance team. We inquired about a Grand Cherokee, and set appt to see vehicle. Shout out to Matt and David for working with us on deal and answering all the questions we had. My wife is very happy with her new Jeep! Thank you!
Would never buy or sell here again. The communication of the sales team, including the sales manager is terrible. Can’t respond to calls, unrealistic time lines and the worst part was that no one could answer my question. The installation of power steps took 1.5 weeks from the day I agreed to purchase the truck. It was not until I threatened to cancel the transaction that I got a call from the GM (within 15 min) who told me the truck was ready to get picked up. The best part of this transaction was that the GM quickly jumped in resolved ...
Julius was helpful and answered most of my questions. I only wish he was more proactive in keeping me updated on the deal vs me having to initiate to get a status.
Without a doubt. Hands Down. 11/10. Whatever metaphor you want to use to over-emphasize the absolute PLEASURE it was working with Elk Grove CDJR… wow. There was never a moment I doubted my salesman, Jacob or his sales team. I called to inquire about a vehicle - since I live over an hour away - Jacob immediately got the truck and sent me a video of it. He did a walk around and described it. We had also mentioned pricing before hand so we didn’t have to waste any time whenever I arrived, the following day. They BEAT a competing ...
Bao was our guy and we were so lucky to come across him. Excellent customer service, very professional and will definitely do business with him again. Everyone was very friendly and respectful and even enjoyed signing the paper work with the finance guy. I think his name was Steve? Buying a car can be stressful and this experience was nothing of the sort. This is our second car we have purchased from Elk Grove Dodge and would recommend them.
Matthew did a great job showing us our options on two trucks. I told him what I was looking for and he delivered. He made the process as easy as possible.
The dealership was honest, friendly, offered extremely competitive pricing and had a wide variety of vehicles to choose from. Overall, the experience was excellent, and our sales person (Jacob) was very personable and polite, even buying me a sandwich because of the unexpected extended wait.
Milo was great. Still waiting on my hat. I will recommend Milo and elk Grove Dodge to anyone interested in a new vehicle
The dealership very friendly and staffs are pleasant to work with . Chuck was great and helped to get me the best deal possible. I felt he was very honest and open about the entire selection process to what options to choose form. He really made it easy for my family to choose the right car. I would be sending more of my friends and family there. My only complaint is , it took long time to finish all paper work. I hope the process improves, specially these day and age of technology. Thank Chuck for all your help.
Junior helped me at the parts desk and he really helped me out. Fast professional and very friendly. Could not be happier with the service he provided. Went out of his way to help me as much as possible. Buying parts for your truck is never fun but junior made it much more painless. Thanks man. Much appreciated.
Bought Brand new ram 1500. Had for 2 weeks. Transmission went out at 963 miles. Told by salesman "get it towed in Dodge will pay for it." Yeah now told "I don't know if they will, I am not authorized to approve anything like that." Submitting the towing charges that Chrysler road side assistance charged me to warranty department told "they may not approve it, they may only repay half, we just don't know until they tell us." Dealership not in any rush to help consumer after getting the money. Took 3 weeks for the dealer ...
We felt Bao Dao did all he could to make this deal happen as well as the finance manager and sales manager. We’ve been to other dealerships and felt pressured, but not here
I had a good experience at this dealership. Appreciate the help. Made it happen. Thanks.
The sales service is very good by salesperson AJ and the sales manager was great. 10 star rating
I found this dealership very friendly and helpful specially AJ salesman is really nice and helpful I would be sending more of my friends and family there ..